Hokkaido-Sapporo Tourist Information Center
As a part of measures to prevent the spread of novel coronavirus,opening hours will be changed
At HOKKAIDO-SAPPORO “FOOD & TOURISM” INFORMATION CENTER in the west concourse of JR Sapporo Station, staff who speak Japanese, English, Chinese and Korean are standing by with a wealth of information for every time of year, from seasonal flowers to skiing, as well as a host of other services to help you make the most of your trip, such as Wi-Fi rental, currency exchange and a charging station. It’s the perfect place to get you started off in Sapporo on the right foot!
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Facility Overview
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Address: JR Sapporo West Concourse North Exit, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo
Hours: 8:30 am – 8:00 pm (excluding New Year’s holidays)
Closed: None
Languages supported: Japanese, English, Chinese and Korean
Facility Information
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①Tourist Information Counter
Staff speak Japanese, English, Chinese and Korean
Transportation, dining, package tours, etc. information
Same-day hotel availability
Discount ticket and other tickets sales
Mobal SIM Card Pick Up
②Tourism Pamphlets
③Currency Exchange Machine
④Overseas Card-Compatible ATM
⑤Sightseeing Volunteers
⑥Hokkaido Universal Tourism Center, Sapporo
Wheelchair and stroller rental
⑦JR Information Desk
Hokkaido Rail Passes, JR tickets and other train services for overseas tourists
⑧Charging Station
⑨Mobile Battery Share Service (ChargeSPOT)
Table of Contents
- Tourist Information Counter: Sightseeing and Event Information
- Tourism Pamphlets: Find Your Sightseeing Destination
- Sightseeing Ticket and Package Sales: Travel on a Budget
- Information on convenient services
- Sightseeing Volunteers: Information on the Station and the Surrounding Area
- Hokkaido Universal Tourism Center, Sapporo: Wheelchair and Stroller Rental
- JR Information Desk
①Tourist Information Counter: Sightseeing and Event Information
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/IMG_3173-1.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語観光案内カウンター.jpg)
The Sapporo locals working here know their city like no one else. You’ll find the information you need for every season, from spring cherry blossoms to winter ski facility hours.
Languages supported
- English
- Chinese
- Korean
- Japanese
②Tourism Pamphlets: Find Your Sightseeing Destination
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/観光MAP置き場-2-scaled.jpg)
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![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語②.jpg)
Besides the information you’ll find at the counter, this area is stocked with 1000 pamphlets containing information on all 179 of Hokkaido’s municipalities as well as destinations, dining, hotels and other reliable recommendations from the Sapporo Tourist Association. You’ll also find discount coupons, so don’t forget to stop by and pick up a pamphlet before you head out!
This is also where we post information on individual localities, events and other sightseeing opportunities, so if you happen to see something you’d like help incorporating into your travel plans, be sure to inquire about it at the counter!
Sightseeing Ticket and Package Sales: Travel on a Budget
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/リサイズ1-2.jpg)
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![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語観光案内カウンター.jpg)
- Regular sightseeing tour bus reservations (Hokkaido Chuo Bus)
- Jozankei hot spring day trip package (Jotetsu Bus) sales
Adults: ¥2,200, Children ¥1,100 - Sapporo Select (sightseeing tour tickets) sales
- Photography book and postcard sales
- Snow festival merchandise and event ticket sales
Information on convenient services
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/sim.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/IMG_3167.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/ATM.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語3-4.jpg)
③Currency Exchange Machine
Machines available to exchange international currencies into Japanese yen.
Currencies from 12 countries supported: US dollar, Euro, UK pound, Chinese Renminbi, South Korean won, Taiwan dollar, Thai baht, Singapore dollar, Australian dollar, Malaysian ringgit, Indonesian rupiah
④ATM
The ATM here supports withdrawal of yen using cards issued overseas.
Cards supported: Visa, Mastercard, JCB, Discover, Diners Club, Ginren Card, etc.
⑤Sightseeing Volunteers: Information on the Station and the Surrounding Area
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/観光ボランティア.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語5-.jpg)
- Get information from Sapporo volunteers
- Accompanied guidance within and around JR Sapporo Station
⑥Hokkaido Universal Tourism Center, Sapporo: Wheelchair and Stroller Rental
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/高齢者観光案内-1.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語6.jpg)
Information on barrier-free sightseeing facility access
Wheelchair and stroller rentals
1 day: ¥500, 2 days: ¥1,500,
3 days: ¥2,500, 4 days: ¥3,500
*¥1,000 per additional day after 5 days.
official website
⑦JR Information Desk
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/10/外国人デスク-6-2-1200x800.jpg)
![](https://www.sapporo.travel/cms/wp-content/uploads/2020/12/英語7.jpg)
- Hokkaido Rail Passes, JR tickets and other train services for overseas tourists