Tourist Information

Hokkaido-Sapporo Tourist Information Center

Available Languages: Japanese, English, Chinese, Korean

Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.

⇒More info

AddressJR Sapporo West Concourse, Kita 6-jyo Nishi 4-chome, Kita-ku, Sapporo
Business Hours8:30–20:00                        
HolidaysOpen all year

Odori Park Tourist Information

Available Language: Japanese

There are 3 volunteer staff on call regularly to assisting visitors. They are available to give visitors sightseeing information (pamphlets also available) as well as assiting with photo shoots.

AddressOdori Nishi 3-chome, Chuo-ku, Sapporo
Business HoursApril, May, September, and October: 9:30–17:30 (June–August: 9:00–18:00)
HolidaysOpen all year ※Closed for bad weather on occasion
(Toursm and Culture Bureau, Tourist Convention Division)

Odori Park Information & Official Shop

Available Languages: Japanese, English, Chinese, Korean

There are permanent staff available to assist visitors at Odori Park as well as interpretation services by phone for foreign visitors in English, Chinese and Korean. Odori Park original goods and “Sapporo Smile” certified goods are sold at the Official Shop.

AddressOdori Nishi 7-chome, Chuo-ku, Sapporo
Business Hours10:00–16:00
HolidaysDecember 29–January 1
(Odori Park Management Office)

Sapporo International Communication Plaza

Available Languages: Japanese, English

This Plaza is located in the building right across from the Sapporo Clock Tower and is a facility mainly for foreign visitors. There are permanent staff available who speak English. Visitors can take advantage of the “Communication Salon” where you can use Wi-Fi for free during business hours.

AddressMN-Bldg. 3F, Kita 1-jo Nishi 3-chome, Chuo-ku, Sapporo 060-0001, JAPAN (Inside Sapporo International Communication Plaza Foundation Building)
Business Hours9:00–17:30
HolidaysSunday, National Holiday、December 28–January 4
InquiriesTelephone 011-211-3678

Jozankei Tourist Information Center

Available Languages: Japanese, English, Chinese

The full-time staff provide guidance on accommodation and hot springs, as well as giving recommendations on the best way to have fun during the particular season. They always have brochures for various Jozankei facilities available. They also have an annex of the Jozankei Folk Museum, which you can visit for free.. There is a corner selling local products as well as a cafe where people can rest.

AddressJyozankei Onsen Higashi 3-chome, Minami-ku, Sapporo
Business Hours10:00–17:00
HolidaysDecember 29–January 3

Sapporo City Call Center

Available Languages: Japanese, English, Chinese, Korean

The city of Sapporo offers a tourist call center responding to questions on the city of Sapporo. The service is available in Japanese, English, Chinese and Korean.
*The call center is operated by the city of Sapporo. Please note that operators cannot make recommendations of specific establishments such as hotels, restaurants or corporations and cannot respond to questions on areas outside of Sapporo city.

※When sending an inquiry/request by fax, please do not forget to write the sending fax number.
Business Hours8:00–21:00
HolidaysOpen all year
RemarksThe Sapporo City Call Center cannot book hotel or other overnight accommodations on your behalf. Hotel Reservation