Hokkaido-Sapporo Tourist Information Center

At HOKKAIDO-SAPPORO “FOOD & TOURISM” INFORMATION CENTER in the west concourse of JR Sapporo Station, staff who speak Japanese, English, Chinese and Korean are standing by with a wealth of information for every time of year, from seasonal flowers to skiing, as well as a host of other services to help you make the most of your trip, such as Wi-Fi rental, currency exchange and a charging station. It’s the perfect place to get you started off in Sapporo on the right foot!

Hokkaido-Sapporo Tourist Information Center

As a part of measures to prevent the spread of novel coronavirus,opening hours will be changed

Facility Overview

Address: JR Sapporo West Concourse North Exit, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo
Hours: 8:30 am – 8:00 pm (excluding New Year’s holidays)
Closed: None
Languages supported: Japanese, English, Chinese and Korean

Facility Information

①Tourist Information Counter
　Staff speak Japanese, English, Chinese and Korean
　Transportation, dining, package tours, etc. information
　Same-day hotel availability
　Discount ticket and other tickets sales
　Mobal SIM Card Pick Up
②Tourism Pamphlets
③Currency Exchange Machine
④Overseas Card-Compatible ATM
⑤Sightseeing Volunteers
⑥Hokkaido Universal Tourism Center, Sapporo
　Wheelchair and stroller rental
⑦JR Information Desk
　Hokkaido Rail Passes, JR tickets and other train services for overseas tourists
⑧Charging Station
⑨Mobile Battery Share Service (ChargeSPOT)　

Table of Contents

Tourist Information Counter: Sightseeing and Event Information
Tourism Pamphlets: Find Your Sightseeing Destination
Sightseeing Ticket and Package Sales: Travel on a Budget
Information on convenient services
Sightseeing Volunteers: Information on the Station and the Surrounding Area
Hokkaido Universal Tourism Center, Sapporo: Wheelchair and Stroller Rental
JR Information Desk

①Tourist Information Counter: Sightseeing and Event Information

The Sapporo locals working here know their city like no one else. You’ll find the information you need for every season, from spring cherry blossoms to winter ski facility hours.

Languages supported

English
Chinese
Korean
Japanese

②Tourism Pamphlets: Find Your Sightseeing Destination

Besides the information you’ll find at the counter, this area is stocked with 1000 pamphlets containing information on all 179 of Hokkaido’s municipalities as well as destinations, dining, hotels and other reliable recommendations from the Sapporo Tourist Association. You’ll also find discount coupons, so don’t forget to stop by and pick up a pamphlet before you head out!
This is also where we post information on individual localities, events and other sightseeing opportunities, so if you happen to see something you’d like help incorporating into your travel plans, be sure to inquire about it at the counter!

Sightseeing Ticket and Package Sales: Travel on a Budget

Regular sightseeing tour bus reservations (Hokkaido Chuo Bus)
Jozankei hot spring day trip package (Jotetsu Bus) sales
Adults: ¥2,200, Children ¥1,100
Sapporo Select (sightseeing tour tickets) sales
Photography book and postcard sales
Snow festival merchandise and event ticket sales

Information on convenient services

③Currency Exchange Machine

Machines available to exchange international currencies into Japanese yen.
Currencies from 12 countries supported: US dollar, Euro, UK pound, Chinese Renminbi, South Korean won, Taiwan dollar, Thai baht, Singapore dollar, Australian dollar, Malaysian ringgit, Indonesian rupiah